Video of all your Locations

MYSTERY SHOPPING THAT IMPACTS YOUR BOTTOM LINE POSITIVELY

Covert video is standard in all our evaluations redefining the way in which you receive results. Your organization can relive the moments that your customers’ experience at all your locations.

Evaluations & Reporting Completely Customizable

TAILORED FOR YOUR BUSINESS JUST LIKE AN IN-HOUSE TEAM

We customize everything about your evaluation…the process, the grading criteria, your organization hierarchy, reporting permissions, and more. This service is standard and comes with professional consulting. Our systems allow us to build a program custom for you with no delay in roll-out.

The Most Advanced Audit Reporting System

STATE OF THE ART ANALYTICS

EERI audit system includes traditional reports: current month, last month, last quarter, yearly, month over month, and more. EERI reports are not static! Old data lives on in the system and combines with new data. Users can generate custom reports specific to the variables they are looking to isolate.:

Vertical Integration

REPORTING SERVICES SPECIFIC TO EACH LEVEL OF YOUR ORGANIZATION

Each management level of your organization receives unique logins into the EERI reporting platform and has access to powerful tools specific to the stores’ they oversee.

No Locations Missed

100% RURAL AND URBAN COMPLETION

We build all our client locations into shoppers’ regular operational routes. Whether your locations are in the middle of nowhere or the heart of the city, we treat them with the same level of importance. We do them all!

Validated Data

REPORTING IS ONLY AS EFFECTIVE AS DATA IS VALID

One of the many implications of video based audits is EERI’s unique ability to add a layer of data validation to the mystery shopping process. Auditors are not perfect, but coupled with professional verifiers EERI produces the gold standard of valid data.

Field Audits

ANNOUNCED IN-DEPTH FACE 2 FACE FIELD AUDITS

We’re already at all your stores. Use EERI to help you create credibility and impartial analysis for Eagle Eye focus on quality system regulations, quality assurance, franchise compliance, and more!

Export/Import/Print

SYSTEM OPTIONS…YOU PICK

Print a monthly report of your store’s score. Import all your organizations’ employees by name into EERI’s system. Options are there to meet your organizations’ need.

A 360 degree view of Customer Service

Your corporate office no longer has to be away from the front lines of your widespread business. EERI’s videos and reporting allow you to be a witness at any location, anytime of the day, and anywhere you work.

See all the features

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